Privacy and customer security are of importance to FRANSJOY.  For your privacy to be guaranteed we shall always process personal information you provide to us conform to EU General Data Protection Regulation.

If desiring to view your personal information of if you like to change or remove your personal information from our system, please contact us at info@fransjoy.com.

When do we collect personal information?

Upon visiting our website FRANSJOY will collect personal information.

How do we use personal information?

FRANSJOY will use your information for the following:

• To complete your orders and to inform you thereof
• To answer queries and/or questions
• To keep you informed of new products and/or services, events or offers that we think you may be interested in
• To better analyze our business
• To verify your identity and prevent fraud
• For security monitoring of our website and the making of necessary changes
• To share personalized advertisement with you. FRANSJOY will not pass on any personal information to third parties for marketing or other commercial reasons

Which personal information do we collect?

• Name and address in full
• Telephone or mobile number
• E-mail address
• Purchases, orders, shipments, discounts, complaints, sizes, returns

We only keep record of any transaction you enter into our website for our own user statistics as well as for the security of our website.

Which third party do we provide information to?

We may ask third parties to process your personal information in accordance with this privacy statement. These third parties act as data processor for FRANSJOY. We make sure these parties provide sufficient safeguards with respect to technical and organizational security and do not use your personal information for any other purposes.

Security

Technical and organizational measures are taken to protect your personal information from loss or improper processing. The personal information is stored in places that are physically and technically secured. We log all access to personal information and only staff that based on their function profile needs access to personal information are allowed to do so.

Which right do you have?

• Request which personal information we have collected, alter or remove it.
• The right to object to us processing your personal information
• The right to analyses based on your personal information
• The right to data portability
• The right to revoke prior consent
• The right to file a complaint

How long do we store your information?

FRANSJOY keeps personal information in accordance with applicable law no longer than is necessary in a form that enables identifying those concerned, or than is necessary for the realization of the purposes for which they are collected and/or processed.

Our privacy policy may be updated from time to time. When changes occur, we will keep you informed.